Privacy Policy

Last Updated: 01/08/2025

 

Introduction

Love The Reflection (ABN 15237755321) respects your privacy and is committed to protecting your personal information. This policy outlines how we collect, use, and manage your personal data in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

 

Scope

This Privacy Policy applies to all personal information collected through our website (https://www.lovethereflection.com/), email communications, and in-person or virtual coaching sessions.

 

What Information We Collect

• Personal Information: Name, email address, phone number, and billing details provided at booking.

• Usage Data: Data collected automatically via cookies or analytics tools, such as IP addresses and browsing activity.

• Sensitive Information: Any details shared voluntarily during coaching sessions (e.g., mindset challenges or goals) will be treated with strict confidentiality.

 

How We Use Your Information

Your personal information is used to:

1. Provide coaching services tailored to your needs.

2. Communicate about bookings, payments, or service updates.

3. Send marketing materials (only with your explicit consent).

4. Improve our website and services through analytics.

 

Disclosure of Personal Information

We may share your information:

• With payment processors or technology service providers (e.g., scheduling tools).

• If required by law or court order.

• For business audits or reporting purposes.

We do not sell or disclose your information for unrelated purposes.

 

Data Security

We implement industry-standard practices to safeguard your personal information, including secure storage and encryption for sensitive data. However, no method of transmission over the internet is 100% secure.

 

Your Rights

You have the right to:

• Access your personal data.

• Request corrections or deletions of your data.

• Withdraw consent for marketing at any time.

To exercise these rights, please contact the business manager or owner at support@lovethereflection.com

 

Cookies and Tracking Technologies

Our website uses cookies for analytics and functionality. By using our website, you consent to this usage. You can manage cookies in your browser settings.

 

Complaints

If you believe your privacy has been violated, contact us via the contact above. If unresolved, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at https://www.oaic.gov.au/.